Refund and Returns Policy

At Carsicko, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully before requesting a return or refund.

Return Eligibility

To qualify for a return, your item must meet the following conditions:

  • The return request must be made within 30 days of delivery.
  • The item must be unused, unworn, and in its original condition.
  • All original tags and packaging must be included.
  • Proof of purchase or order confirmation is required.
  • Items that have been washed, altered, or damaged after delivery are not eligible for return.

Non-Returnable Items

The following items cannot be returned or refunded:

  • Gift cards
  • Final sale or clearance items
  • Personalized or custom-made products
  • Items returned without original tags or packaging

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Your refund will be issued to the original payment method.
  • Refunds are typically processed within 5–10 business days.
  • Processing times may vary depending on your bank or payment provider.

Exchanges

If you received a defective, damaged, or incorrect item, we will gladly exchange it for the same product, subject to availability. Please contact our customer support team as soon as possible after receiving your order.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error, such as receiving the wrong or damaged item.

We recommend using a trackable shipping service, as Carsicko cannot guarantee receipt of returned packages.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue quickly.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been dispatched, it cannot be canceled. You may request a return after delivery if your order meets the return requirements.

Contact Us

If you have any questions about our Refund and Returns Policy or need assistance with a return, please contact our customer support team.

Brand: Carsicko

Location: United States

Email: support@yourdomain.com

Business Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)

Thank you for shopping with Carsicko. We appreciate your trust and are committed to providing quality products and excellent customer service.